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●  Case Management

Every Case
Fully Managed.

CorrectiveSolutions provides case management services, so your staff can focus on supervision, public safety, and better outcomes—not managing equipment, chasing paperwork, coordinating vendors, or tracking down information.

35+

Years in Criminal Justice

Protocols developed specifically for courts and law enforcement — not adapted from generic testing programs.

12

Branch Offices Nationwide

Headquartered in Orange County with offices and embedded staff across multiple states for local service delivery.

90+

Agency Partners

Prosecutors, courts, probation departments, and sheriff's offices trust Corrective Solutions to manage their programs.

20+

Average Years of Experience

Decades of criminal justice expertise built directly into the platform design and workflow.

●   Program Benefits

Improve participant accountability through consistent communication, tracking, and timely follow-up.

Reduce missed appointments with proactive reminders and responsive participant support.

Streamline caseload management using organized records and efficient workflows.

Identify compliance concerns early and respond before issues escalate.

Strengthen agency oversight with accurate reporting and documented participant progress.

Support successful program completion through personalized guidance and accountability.

●  Program Lifecycle

From Intake to
Case Closure.

A transparent, end-to-end process designed for courts and probation departments — every step documented, every result traceable.

 
01

Participant Intake & Enrollment

A new electronic case file is created in ActionView with participant demographics, contact information, and all court-ordered program conditions.
Automated intake form · Court order upload · Immediate case activation
02

Condition Assignment

Supervision officers assign specific program conditions — drug testing, GPS monitoring, diversion requirements — directly within the case file.
Multi-program linking · Condition templates · Automated notifications
03

Active Monitoring

Real-time dashboards track compliance across all assigned conditions. Alerts are triggered instantly for missed appointments or non-compliance events.
Live compliance dashboard · Instant alerts · SnapView mobile access
04

Reporting & Documentation

Operations, statistical, and trend reports are generated automatically. All documentation is court-admissible and exportable for agency review.
Automated report generation · Trend analytics · Exportable court reports
05

Milestone Tracking

Progress toward program completion is tracked against court-ordered milestones. Supervisors receive automated alerts when participants reach key benchmarks.
Milestone verification · Progress alerts · Condition fulfillment logs

●   Case Management Platform

ActionView: Track Every Case, At Every Moment.

ActionView creates a complete electronic case file for every participant — tracking demographics, call logs, required actions, schedule adherence, and payments in one unified platform. Courts and probation departments get full visibility without the paperwork.

Electronic Case Files

Each participant gets a complete digital file tracking demographics, call logs, required actions, schedule adherence, and payment history — all in one place.

Random Schedule Generation

Automated, defensible random testing schedules eliminate predictability and ensure compliance integrity for courts and probation departments.

Milestone Tracking

Automatically tracks program milestones and flags non-compliance events in real time, giving supervisors immediate visibility into case status.

Digital Document Storage

All case documents — consent forms, test results, correspondence — stored securely in the electronic case file. No paper, no lost records.

Automated Notifications

Participants receive automated reminders for appointments. Agencies get instant alerts on missed collections, positive results, and program completions.

Up-to-Date Contact Management

Maintains current contact information for each participant, ensuring notifications reach the right person and reducing failures to appear.

●   Nationwide Reach

Frequently Asked Questions.

Everything you need to know about case management. Can’t find your answer?

CorrectiveSolutions provides structured case management support for diversion, pretrial, probation, and other community-based justice programs. Services may include participant intake, orientation, compliance monitoring, appointment coordination, progress documentation, referrals, alert management, non compliance reports and communication with the referring agency.

Yes. Each program can be configured around your agency’s eligibility standards, reporting procedures, compliance requirements, service conditions, and desired outcomes. CorrectiveSolutions works with agency personnel to create a process that supports local policies and operational priorities.

Dedicated case management personnel track assigned conditions, appointments, testing requirements, educational programs, treatment referrals, community service, payments, and other obligations by making calls, in person appointments, follow-up reminders, reviewing documentation, tracking locations, and verifying results. Participant activity and progress are documented throughout the case.

Phone calls, detailed narratives, regular meetings, direct communication from program managers to agency staff, narrative reports to courts and agencies.

Professional case management reduces administrative demands on agency personnel while promoting consistency, documentation, accountability, and participant engagement. It allows courts and justice agencies to maintain oversight without having to manage every daily program function internally.

● Ready to Partner?

Let's Build a
Program Together

Join 90+ courts, probation departments, and sheriff’s offices that trust Corrective Solutions for reliable, transparent drug testing and case management.

Contact us about creating a custom program for your jurisdiction.